Deaf and hard-of-hearing Coldplay fans let down by Perth show offered compensation | abc.net.au

A group of deaf and hard-of-hearing Coldplay fans say they were let down at the rock band’s Perth show after paying $220 for what they believed was an Auslan accessible ticket that included a number of services which were late or never provided.

Among the group to attend the Australian premiere of Coldplay’s Music of the Spheres world tour at Perth Stadium on November 18 was Casper Campbell who was born deaf and who regularly attends live music shows when she can.

Ms Campbell said she understood the $220 ticket included Auslan interpreters who would be visible for the entire show, including the three supporting acts, a seat in a special section where she could view both the concert and the interpreter and the use of haptic vests, known as SUBPACS.

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