Social media has upped its accessibility game. But deaf creators say it has a long way to go.

Social media has upped its accessibility game. But deaf creators say it has a long way to go. | Washington Post

Captioning on social media can be hit or miss, making the experience sometimes alienating for deaf users.

Chrissy Marshall has spent hours and hours scrolling through TikTok videos, deliberately liking and commenting on videos from other deaf creators and clips with small text bubbles. The 21-year-old is trying to train the app to only show her videos with captions or that use American Sign Language.

It’s mostly working. Her TikTok homepage is so curated that Marshall, who has 1.2 million followers on her account ChrissyCantHearYou, only has to skip past about one in 10 videos.